Help
NEED D2L BRIGHTSPACE SUPPORT?
Have a question about D2L Brightspace? There are several ways to to get assistance!
Chat function in D2L (bottom right corner)
Need a person's help? Use the "Help" tab in the navigation bar. Click on D2L 24/7 Support to find the "chat with live support," or submit a Support Request, or call their toll-free number (1-877-325-7778).
Review self-guided assistance. Use the "Help" tab in the navigation bar. Click on Pima Tech Help Guides.
D2L Screenstep Guides for students to to search and access step by step screenshot tutorials of how to perform common tasks in D2L.
Panopto is a video-capturing and video-storage tool that may be used in some of your courses.
Perusall is an interactive tool that allows you to add comments to readings in the course. This is a way to collaborate and engage with your classmates.
H5P are interactive activities within the content of the course. Examples include drag-and-drop, flip cards, and fill-in-the-blank that are there to test your knowledge.
Playposit is a video you can watch in a course that stops along the way to ask you questions or review additional information. Many instructors will use this activity for a grade and assign points.
Access the webpage to get live help via chat, appointment, or email, or browse the video and text tutorials provided.
Prefer Learning through YouTube?
Visit this learner playlist for short (2-5 min) video tutorials created by D2L Brightspace on topics including Discussions, Assignments, Quizzes, Grades and more!
NEED TECHNOLOGY SUPPORT FOR TROUBLESHOOTING?
To begin, review these options for addressing general technology issues at our Troubleshooting page.
Trouble logging in to MyPima? Hardware or software problems that are not related to D2L?
Call: 520-206-4800, 24 hours a day, 7 days a week
E-mail MyPimaHelpDesk@pima.edu
Visit PCC Help Center Webpage FAQs.
Live Chat or contact Tech Corner.
NEED SOFTWARE?
Free Microsoft 365. Students can create a free Microsoft 365 account. Follow the steps to access this software for free by creating an account using your MyPima credentials. The service provides access to online versions of Word, Excel, PowerPoint, and other Microsoft products without needing to purchase the desktop versions of the software.
Google Suite. Google Drive is commonly used by Pima students and faculty - as are Google Apps like Google Docs, Sheets, and Slides.
