Help

• D2L Screenstep Guides for students to to search and access step by step screenshot tutorials of how to perform common tasks in D2L.

• Panopto is a video-capturing and video-storage tool that may be used in some of your courses.  

• Perusall is an interactive tool that allows you to add comments to readings in the course. This is a way to collaborate and engage with your classmates.   

• H5P are interactive activities within the content of the course. Examples include drag-and-drop, flip cards, and fill-in-the-blank that are there to test your knowledge.  

• Playposit is a video you can watch in a course that stops along the way to ask you questions or review additional information. Many instructors will use this activity for a grade and assign points.

Prefer Learning From Your Peers?

Review the answers to Frequently Asked Questions by Pima Students. 

To begin, review these options for addressing general technology issues at our Troubleshooting page.

Trouble logging in to MyPima?  Hardware or software problems that are not related to D2L? 

• Call: 520-206-4800, 24 hours a day, 7 days a week

• E-mail MyPimaHelpDesk@pima.edu 

• Visit PCC Help Center Webpage FAQs.

• Live Chat or contact Tech Corner.

• Free Microsoft 365.  Students can create a free Microsoft 365 account. Follow the steps to access this software for free by creating an account using your MyPima credentials. The service provides access to online versions of Word, Excel, PowerPoint, and other Microsoft products without needing to purchase the desktop versions of the software.

• Google Suite. Google Drive is commonly used by Pima students and faculty - as are Google Apps like Google Docs, Sheets, and Slides.